Advanced Certificate Course in Secretarial Practice

: LKR 36,000

: LKR 3,001

Quick Loan
Field : Arts
Provider : NIBM
Granting Institute : NIBM
Mode of Study: Full time in Sri Lanka
Duration : 6 Months

Available Intakes

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Overview

Category

  • Professional Certifications

Duration

  • 06 Months (Saturday)

Commencement

  • 2019-05-25

Syllabus / Content

  1. Role of Secretary

  2. Effective Customer Care

  3. Introduction to Office Management

  4. Record Management

  5. Effective Communication

  6. Modern Written Communication (Letters/ Memos/ Circulars etc)

  7. Meeting Techniques

  8. Presentation Techniques

  9. Office Management

  10. Interview Skills

  11. Telephone etiquette

  12. MS Office Package

  13. Manuscript

  14. Negotiation Skills

  15. 5s for Office

  16. Stress Management

  17. Time Management

  18. Effective Public Relations

Lectures & Practicals

  • 1530 h - 1830h

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Institutes Quick Loan
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